The Island Health Provider Profile is an interactive web-based tool for providers at Island Health. The goal of the Provider Profile is to allow individual providers to leverage the data repositories in the Enterprise Data Warehouse to support them in quality improvement and to inform their practice.
The Provider Profile is intended to present providers with information about their patient population, and measures related to the dimensions of quality. Specific measures relevant to each department and/or division are being identified in collaboration with medical staff.
The roll out plan leverages the medical staff structure to enable engagement, develop appropriate measures, orientation to the tool, and future improvement activities The Provider Profile will be rolled out to provider groups in iterative, staged releases.
Individual measures are provided as a focus for quality improvement and professional development.
Accessing the Provider Profile:
The Provider Profile is available only to medical staff. To view the Provider Profile:
- Login using your Island Health username and password to the Report PORTAL or via https://reports.viha.ca/
- Navigate to ‘Quality Improvement’
3. View Provider Profile located under the heading ‘Medical Quality’.
Or:
Your Island Health Network login is required to access the site.
The tool has role-based security and is available to physicians and midwives. If you are not MRP in 2021/22, you will see only aggregate data. If you are Most Responsible Provider (MRP) you will see your patient population data compared to your “service”. Only you can see your own patient population data.
Core measures have been released as the first phase. Further measures will follow.
Please expand the headings below to learn more.
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In Scope
- Only providers will be able to see individual provider level results, and each provider will only be able to see their own individual level results.
- The Provider Profile presents providers with information about their patient population, and measures related to the dimensions of quality.
- These evidence based clinical measures will be developed with medical staff and departments, in alignment with the BC Health Quality Matrix.
Out of Scope
- Monitoring of individual provider measures by anyone other than the individual providers themselves.
- Analysis and/or review of provider variation for the purposes of performance measurement, quality assurance, etc.
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What's Included in the Provider Profile
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Patient Population
A profile of each provider’s patient population, summarizing key patient characteristics (such as age, gender and comorbidities) and providing an overview of the most common kinds of patient groups seen by the provider.
Clinical Quality
Core quality measures released November 2023:
- 30 day readmissions
- In-hospital mortality rate
- Lab abnormal results rate
- Percent of discharges before 11 am & 2pm
- Ratio actual to expected length of stay (ALOS:ELOS)
- Hospital Harm rate and hospital harm patient abstract details
- Roll-out of the Provider Profile
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Provider Profile is undergoing a phased roll-out.
Measures currently under development:
- Delivery providers
- Pediatrics
Measures to be identified:
- Emergency department
- Psychiatry
- Long-term Care
- Measures for Improvement
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Through the Provider Profile tool, providers will be able to view information about their patient population, and measures related to the dimensions of quality. Comparisons will be made to the mean for their defined provider group.
Measures are provided as a focus for quality improvement and professional development. As such they are:
- Evidence based
- Related to dimensions of quality
- Chosen by physicians
- Relevant to clinical care
The Provider Profile measures are suitable for both individual and group level improvements. Groups may wish to identify quality improvement initiatives that multiple division/group members may participate in, with a view to reducing the group mean. Individuals may wish to set personal goals for their own individual measures using an audit and feedback approach.
Both group and individual approaches meet requirements for CFPC (Mainpro+) and RCPSC (MAINPORT) professional development credits.
For individual professional development, the use of an audit and feedback methodology will help guide you. Updates to the Provider profile support personal evaluation of the impact of the changes you make to your practice. Reporting tools are available through UBC and RCPSC to guide your documentation for professional development credits.
Family Practice:
- Up to 24 Mainpro+ credits via UBC CPD eCoach
Specialist Practice:
- Up to 24 MOC section 3 assessment credits via Reflective reporting tool
- Up to 8 Section 3 hours/24 section 3 assessment credits via UBC Specialist eCoach
For training in quality improvement methodology through a team-based approach, visit the Physician Quality Improvement page to learn more about fundamental quality improvement and patient safety training and project-level QI training, or email PQI@islandhealth.ca
Interested in learning about QI at your own pace from a world-class institution? PQI offers free access for medical staff to the Institute for Healthcare Improvement (IHI) Open School.
Not sure where to start? We recommend Quality Improvement 101-103! Please contact pqi@islandhealth.ca for a complimentary registration code. Sessional payment is also available for fully licensed SP and FP.
Would you like to learn more about the Provider Profile? Email MedStaffQI@islandhealth.ca with your questions or comments.
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The Provider Profile is available to Medical Staff. Click here to navigate directly to the Provider Profile *Island Health login is Required* Report PORTAL: the Provider Profile is located on the ‘Quality Improvement’ Island Health Intranet: a link to the Provider Profile is available on the Clinical Resources page on the Intranet. |