Health, Wellness and Urgent Support Services

COVID-19 & Mental Health

Mental Health and Psychosocial Considerations During COVID-19 Outbreak
(World Health Organization)

What to do if you’re anxious or worried about coronavirus (COVID-19)
(Anxiety Canada)

Mental Health and the COVID-19 Pandemic
(The Centre for Addiction and Mental Health | CAMH)

Coronavirus Disease 2019 (COVID-19) | Manage Anxiety & Stress
(Centers for Disease Control and Prevention)

Headspace | Mindfulness & Meditation App

Stop, Breathe & Think | Mindfulness & Meditation App 
(A version for Children is also available)


Physician Health Program


Drop-in and share: COVID-19 Physician Peer Support Sessions
(New: April 1, 2020)

The Physician Health Program of British Columbia is here to support and advocate for BC physicians, resident doctors, and medical students, as well as their partners and dependent children. They help with a wide range of physical, mental, and relationship challenges.

 The Physician Health Program of BC helps physicians, trainees and their families by:

 Fostering an environment of health and wellness

  • Offering prompt, personalized help with issues including (but not limited to):
    • Physical health
    • Mental health and addictions
    • Difficult relationships
  • Advocating for the individual and collective health of physicians.

 For 24-hour, confidential support please call 1-800-663-6729 you will be connected immediately with a licensed clinical counsellor.

 Please click here for more details about the Physician Health Program.

 Please click here to review their confidentiality policy.

Violent Situation

If you are on site, and require immediate assistance, due to an imminent threat or danger, please call:

  • 222 (Protection Services STAT line)
  • 911 (internal or external)
  • 18575 (non-urgent matters where you would like a “show of presence” as a de-escalation strategy) or 250-370-8575 (external call)

If you require immediate medical assistance, please go to the nearest Emergency department.  

Please click here to for more information. 

Code White

A Code White is an urgent and immediate request for assistance from staff (within a unit) to gather their team, as a result of an act of violence, or a threat of violence or aggression. For more information, please click here.

Occupational Health and Safety

Island Health's Occupational Health & Safety (OH&S) department offers a holistic approach to workplace health and safety through our Prevention and Disability Management programs. For more information, please click here.


Enhanced Medical Staff Support

EMSS in Medical Affairs supports medical leaders who may be asked to attend to concerns raised regarding professionalism or performance of medical staff.

EMSS supports and helps to resolve professional issues as they arise, and works proactively to enhance the capacity and ability of medical and other leaders across the organization to understand, manage and resolve concerns.

Please click here for additional information on the Enhanced Medical Staff Support (EMSS).