Health, Wellness and Urgent Support Services

 BCGov

Clinicians can reach the 24/7 Addiction Medicine Clinician Support Line and speak to an Addiction Medicine Specialist by calling 778 945-7619.

B.C. launches 24/7 helpline to help experts help people with addictions

Physician Health Program
Clickhere

Drop-in and share: COVID-19 Physician Peer Support Sessions
(New: April 1, 2020)

The Physician Health Program of British Columbia is here to support and advocate for BC physicians, resident doctors, and medical students, as well as their partners and dependent children. They help with a wide range of physical, mental, and relationship challenges.

 The Physician Health Program of BC helps physicians, trainees and their families by:

 Fostering an environment of health and wellness

Offering prompt, personalized help with issues including (but not limited to):

  • Physical health
  • Mental health and addictions
  • Difficult relationships

Advocating for the individual and collective health of physicians.

 Please click here to review their confidentiality policy.

 For 24-hour, confidential support please call 1-800-663-6729 you will be connected immediately with a licensed clinical counsellor.

 Please click here for more details about the Physician Health Program.

Mobile Response Team

The Mobile Response Team (a service of PHSA) is available 24/7 to support the mental well-being and psychological safety of frontline healthcare workers who are experiencing distress and mental health concerns in response to COVID-19.

Phone: 1-888-686-3022

 

Email: MRT@phsa.ca

Care for Care Givers

Care for Care Givers is an online service that provides a diverse collection of resources to support the mental health of healthcare workers, including free webinars, daily coping tips, and mental health information. This website is a partnership between the Canadian Mental Health Association, SafeCare BC and the Ministry of Mental Health and Addictions.

Click this link to access: Careforcaregivers

Stress First Aid and Peer Support Training

Stress First Aid Webinar

Stress First Aid Model Handout 

Psychological support for Nurse Practitioners

Nurses and Nurse Practitioners of BC partnered with the BC Psychological Association to provide confidential, free mental wellness support to nurse practitioners.

Clickhere

Request a support call today.
(New: April 7)

COVID-19 & Mental Health Resources

BC COVID-19 Medical Student Response Team, Physician Wellness Guide  

Mental Health and Psychosocial Considerations During COVID-19 Outbreak 
(World Health Organization)

What to do if you’re anxious or worried about coronavirus (COVID-19) (click here). 
(Anxiety Canada)

Mental Health and the COVID-19 Pandemic (click here). 
(The Centre for Addiction and Mental Health | CAMH)

Coronavirus Disease 2019 (COVID-19) | Manage Anxiety & Stress (click here). 
(Centers for Disease Control and Prevention)

Headspace | Mindfulness & Meditation App

Stop, Breathe & Think | Mindfulness & Meditation App 
(A version for Children is also available)

Occupational Health and Safety

Island Health's Occupational Health & Safety (OH&S) department offers a holistic approach to workplace health and safety through our Prevention and Disability Management programs. For more information, please click here.

Enhanced Medical Staff SupportIssues of professionalism

EMSS in Medical Affairs supports medical leaders who may be asked to attend to concerns raised regarding professionalism or performance of medical staff.

EMSS supports and helps to resolve professional issues as they arise, and works proactively to enhance the capacity and ability of medical and other leaders across the organization to understand, manage and resolve concerns.

Please click here for additional information on the Enhanced Medical Staff Support (EMSS).

Violent Situation

If you are on site, and require immediate assistance, due to an imminent threat or danger, please call:

222 (Protection Services STAT line) 911 (internal or external) 18575 (non-urgent matters where you would like a “show of presence” as a de-escalation strategy) or 250-370-8575 (external call)

 

If you require immediate medical assistance, please go to the nearest Emergency department.  

Please click here to for more information. 

Code White

A Code White is an urgent and immediate request for assistance from staff (within a unit) to gather their team, as a result of an act of violence, or a threat of violence or aggression. For more information, please click here.

CDC

COVID-19: Infection and Prevention Control Guidance on Code White Response
(Updated: September 8)