At Island Health, our vision is to achieve excellent health and care for everyone, everywhere, every time. We recognize that each of our employees plays an integral role in fulfilling this vision and deserve the same level of care.
Island Health’s values are reflected in the acronym C.A.R.E, which you’ll see frequently. These guiding principles inform everything we do at Island Health:
Contact the Team:
Mandatory Island Health Resident Onboarding Curriculum
All Island Health Residents
All resident doctors working within Island Health facilities are required to complete the following education:
- Resident Doctors OHS/Violence Prevention Training (10 hours 50 minutes)
- Completion of this curriculum is mandatory for all resident doctors as outlined by the UBC Faculty of Medicine and Vancouver Coastal Health.
- Residents who did not complete the Violence Prevention - PVPC for Medical Staff Classroom (3 hours 30 minutes) curriculum course with VCH must register themselves in an available Island Health course. Residents who have already completed this course with VCH are not required to retake the education with Island Health. Click HERE to register.
2. Island Health Resident Doctor Orientation Curriculum (3 hours 40 minutes)
Island Health Psychiatry Residents
In addition to the education listed above, PGY3-5 residents are required to complete/review the following:
- Mental Health Act - Island Health (online) (1 hour)
- Mental Health Act of BC Process Requirements Policy
For more information on the Mental Health Act, please visit the Island Health MHA page (Intranet Access Required)
- Additional Non-Mandatory Training for Residents
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- “Working Together As One” to Address Indigenous-specific Racism and Discrimination (1.5 hours)
- Communicating & Assessing Risk of Violence (40 minutes)
- Violence Prevention – PVPC Refresher/Code White – Island Health (1 hour)
- Harm Reduction and Mitigation of Exposure – Staff in Facility Settings (1 hour) OR Harm Reduction and Mitigation of Exposures – Staff in CHS & Community Settings (1 hour 10 minutes)
- Code Green – Evacuation (20 minutes)
- Code Black – Bomb Threat (15 minutes)
- Code Yellow – Missing Persons (8 minutes)
- Island Health Safe Patient Handling Online Resource (2 hours)
- Electronic Health Record (EHR) Functionality
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Island Health has several levels of EHR functionality:
- At non-fully activated sites, providers use the EHR to review patient information, document allergies and manage transcribed documents.
- At partially-activated sites, providers use the EHR for the same purposes as the non-fully activated sites; however, have some additional pieces of EHR functionality (i.e. Depending on the site, FirstNet tracking list, Provider View to review patient information, documentation of electronic Medical Orders for Scope of Treatment, electronic Best Possible Medication History, Medication Reconciliation paper forms, and dynamic documentation)
- At fully-activated sites, providers use the EHR with increased functionality, such as electronic ordering closed loop medication administration.
During your residency, you may work at numerous Island Health locations with differing levels of EHR functionality. For example, you may work at the Royal Jubilee Hospital (a fully-activated site) and then begin a rotation at Cowichan District Hospital (a partially-activated site). When working at new locations, please adhere to the level of activation for the local site. If you are working at a partial or fully-activated site, you will receive communication from ubcvionboarding@uvic.ca for mandatory EHR training.
- Security Office
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Protection Services Officers are available at the following Island Health worksites. Protection Services can be contacted via local 222 (Stat) or Local 18575 (Non-Stat).
- Access Cards
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Contact Information
Security Control (M-F 08:00-16:00): SecCon@islandhealth.ca
STAT Inquiries (After Hours Only): 250.370.8575 Local 18575
Report Lost/Stolen and/or Replace Damaged Access Cards
- A lost or stolen card must be reported to Protection Services immediately for de-activation. This can be done by calling the 24/7 dispatch centre at 250-370-8575.
- After de-activation, a new card can be requested by an authorized delegate (usually a placement coordinator) through the Access & Photo I.D. Request form. Please ensure you complete all fields (Intranet Access Required).
Protection Services will process all requests for new card activation or changes to existing cards. Information on where to pick up your access card will be communicated via email. When picking up your access cards, please bring government issued photo ID for identification purposes.
More information can be found at https://intranet.islandhealth.ca/departments/secsys/Pages/card_access_registration.aspx (Intranet Access Required)
- Medical Leadership Directory
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Click here to access to Medical Leadership Directory.
Medical staff can now quickly search for medical leaders by name, position, facility, or department.
- Blood & Body Fluid Exposure
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“Blood & Body Fluid Post Exposure 14.6PR” - PDF download
“Staff Blood & Body Fluid Exposure Algorithm” - PDF download
- Tuberculosis Screening & Fit Testing
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TB Screening
In accordance with Island Health policy, baseline TB screening is required for all resident doctors working at Island Health sites.
Resident doctors who have never had a TB skin test completed in BC
Please attend a Vancouver Coastal Health (VCH) immunization clinic to complete your TB skin test (starting June 9, 2025). TB skin testing is conducted in-person.
Resident doctors who have previously had a TB skin test completed in BC
Please make arrangements to have a TB screening completed with an Island Health Employee Health Nurse by emailing: EHN-OHS@islandhealth.ca. TB screening can occur over the phone or by email.
Immunization Clinic Schedules
To request an immunization clinic schedule please contact the VCH Field Services Nursing Team at safetyandpreventionfsn@vch.ca starting June 2025. The Island Health Immunization Clinic schedule is also available HERE.
Fit Testing and Issuing of Respiratory Protection
For information on fit testing preparation, the issuing of respiratory protection, and booking fit testing appointments, please click HERE.
- Reporting
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Risk of Exposure to Smoke or Vapour of Unregulated Substances (intranet access required)
Room Entry Protocol – Risk of Exposure to Smoke or Vapour of Unregulated Substances
- Occupational Health and Safety Resources (intranet access required)
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- Immunizations & Infectious Disease Exposure
- Communicable Diseases Exposure Control Plan
- Communicating & Assessing Risk of Violence
- Working Alone or In Isolation
- Restraints & Alternative Management of Unsafe Behaviours
- Weapons and Prohibited Items/Search
- Restricted Access & Lockdown
- Hazardous Materials and Products (WHMIS)
- Hazardous (Cytotoxic) Drugs
- Patient Decontamination
- Management Plan for Unanticipated Exposures to Unregulated Substances
- Sharps
- Computer Workstation Ergonomics
- Refusal of Unsafe Work
- Joint Occupational Health & Safety Committees
- Safe Patient Handling
- Violence Prevention Policies (intranet access required)
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- Communicating & Assessing Risk of Violence Policy
- Restraints and Alternative Ways of Managing Unsafe Behaviour Policy
- Weapons and Prohibited Items in the Workplace Policy
- Searching Patients’ Belongings, Room and Person for Weapons and Prohibited Items Policy
- Working Alone or in Isolation Policy
- Domestic & Targeted Violence in the Workplace Policy
- Visitors who Pose a Risk to Health and Safety in VIHA Health Care Facilities Policy
- Emergency Codes
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It is the responsibility of each staff member to know Island Health Emergency Codes and be familiar with their worksite or department specific Emergency/Disaster Response Plans.
Completed Emergency/Disaster Response Plans for worksites and departments can be found HERE (intranet access required).
More information can be found at:
Acute Care Emergency Codes Quickstep Guide (Click here)
Residential Care Emergency Codes Quickstep Guide (Click here)
Emergency Code Home Page (Intranet Access Required)
https://intranet.islandhealth.ca/emergency_codes/Pages/default.aspx
- Respectful Workplace Procedures for Medical Staff, Resident Doctors and Medical Students
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PDF download of the link https://intranet.islandhealth.ca/pnp/pnpdocs/respectful-workplace-procedures-medical-staff-resident-doctors-medical-students.pdf
- Confidential Information
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PDF download of the link https://intranet.islandhealth.ca/pnp/pnpdocs/confidential-information-privacy-rights-personal-policy.pdf
- Indigenous-specific Anti-Racism and Discrimination
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Indigenous-specific Anti-Racism and Discrimination Policy - PDF download
Indigenous-specific Anti-Racism and Discrimination Procedure - PDF download
- Infection Prevention and Control
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IPAC Resources (intranet access required)
- Personal Appearance
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Personal Appearance: PDF download
- Parking Office Locations
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Parking Payment
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Pay as You Go Parking (HotSpot)
Digital licence plate-based parking is offered through the HotSpot mobile app or via the HotSpot website. Offered in 15-minute increments with the options to extend a current parking session and to refund for time not used.
When using the HotSpot application, resident doctors can park in:
South Island
- Physician parking stalls, or public parking stalls when the physician stalls are full, at a rate of $0.53/hour.
- Staff parking stalls at a rate of $0.36/hour to a maximum session cost of $4.20 daily.
Nanaimo
- Physician parking stalls, or public parking stalls when the physician stalls are full, at a rate of $0.26/hour.
- Staff parking stalls at a rate of $0.15/hour to a maximum session cost of $2.10 daily
Please note that the HotSpot application limits the initial Pay As You Go purchase of parking to 16 hours. If you wish to purchase parking for more than 16 hours, you may immediately extend your parking session by an additional 20 hours when parked in physician stalls (36 hours total) and by 14 hours when parked in staff stalls (30 hours total).
Digital Permit Parking
Digital parking permits offer a range of parking options and can be set to auto-renew if desired. If you are not parking onsite regularly Pay As You Go is likely the most cost-effective option. Choose the one that is right for you.
South Island
- Weekly Permit (7 Days) - $13.50 for Staff Parking/$19.69 for Physician Parking
- 30-Day Permit - $57.69 for Staff Parking/$84.17 for Physician Parking
- Annual Permit (365 Days) – $1,024.08 (only available to Residents choosing to park in Physician parking stalls)
Nanaimo
- Weekly Permit (7 Days) - $5.73 for Staff Parking / $9.69 for Physician Parking
- 30-Day Permit - $24.52 for Staff Parking/$41.42 for Physician Parking
- Annual Permit (365 Days) - $504.00 (only available to Residents choosing to park in Physician parking stalls)
- How to Register for Parking
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To register for HotSpot Parking, fill out and deliver this parking application if you’d like to park in Staff parking or this parking application if you’d like to park in Physician parking to the Parking Office and provide proof of your student ID card. This can be done by:
- Submitting a completed application form and presenting your student ID at an Island Health Parking Office location or;
- Emailing parking@islandhealth.ca your completed application form and a photo attachment of your student ID card.
Once your application and student ID are submitted, the parking office will begin the validation process. Once your application is processed, you will receive a confirmation email from HotSpot outlining how to download the parking application, set up your account and purchase the parking option that best suits your needs. After 12 months, your access to the application will expire and you will be required to reapply via the same process as outlined above.
Inquiries related to parking at Island Health or the HotSpot parking application can be directed to parking@islandhealth.ca
- Bicycles Racks
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Bicycle racks are conveniently located with in close proximity to most major entrances. For more information on bicycle rack locations, please review the Parking Maps section below.
- Bicycle Compounds
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Nanaimo Regional General Hospital, Royal Jubilee Hospital, and Victoria General Hospital offer secured bicycle compounds. Access to these compounds is provided through proximity access cards. If you cannot access these compounds, your UBC Coordinator can request this additional access via Protection Services. Way finding signage is posted to help you locate bicycle compounds on site.
- Parking Maps
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Nanaimo Regional General Hospital (NRGH)
- Region 1: North Island
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- Comox Valley Hospital (CVH)
- Location, Services, Amenities, Parking
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/north-island-hospital-comox-valley
- Electronic Health Record Training: CVH is a non-activated site
- Campbell River Hospital (CRH)
- Location, Services, Amenities, Parking
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/north-island-hospital-campbell-river-district
- Electronic Health Record Training: CRH is a non-activated site
- Port McNeill & District Hospital (PMNDH)
- Location, Services
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/port-mcneill-hospital
- Electronic Health Record Training: PMNDH is a fully activated site.
- Port Hardy Hospital (PTHH)
- Location, Services, Amenities
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/port-hardy-hospital
- Electronic Health Record Training: PTHH is a fully activated site.
- Comox Valley Hospital (CVH)
- Region 2: Central Island
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- Nanaimo Regional General Hospital (NRGH)
- Location, Services, Amenities, Site Map, Parking
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/nanaimo-regional-general-hospital
- Electronic Health Record Training: NRGH is a fully activated site
- For more detailed information, please refer to the Nanaimo Regional General Hospital Site Guide PDF.
- Tofino General Hospital (TGH)
- Location & Services
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/tofino-general-hospital
- Electronic Health Record Training: TGH is a non-activated site
- West Coast General Hospital (WCGH)
- Location, Services, Amenities
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/west-coast-general-hospital
- Electronic Health Record Training: WCGH is a fully activated site
- Nanaimo Regional General Hospital (NRGH)
- Region 3: Cowichan, Saanich, and Gulf Islands
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- Cowichan District Hospital (CDH)
- Location, Services, Amenities
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/cowichan-district-hospital
- Electronic Health Record Training: CDH is a fully activated site
- For more detailed information, please refer to the Cowichan District Hospital Site Guide PDF.
- Saanich Peninsula Hospital (SPH)
- Location, Services, Amenities, Parking
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/saanich-peninsula-hospital
- Electronic Health Record Training: SPH is a non-activated site
- Lady Minto / Gulf Islands Hospital (LMGH)
- Location, Services, Amenities
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/lady-minto-gulf-islands-hospital
- Electronic Health Record Training: LMGH is a fully activated site.
- Chemainus Health Care Centre (CHCC)
- Location, Services
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/chemainus-health-care-centre
- Electronic Health Record Training: CHCC is a fully activated site.
- Ladysmith Community Health Centre (LCHC)
- Location, Services, Amenities
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/ladysmith-community-health-centre
- Electronic Health Record Training: LCHC is a fully activated site.
- Salt Spring Island Health Unit (SSHU)
- Location, Services
- https://www.islandhealth.ca/our-locations/health-unit-locations/salt-spring-island-health-unit
- Electronic Health Record Training: SSHU is a fully activated site.
- Cowichan District Hospital (CDH)
- Region 4: South Island
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- Victoria General Hospital (VGH)
- Location, Services, Amenities, Parking
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/victoria-general-hospital-vgh
- Electronic Health Record Training: VGH is a fully activated site
- For more detailed information, please refer to the Victoria General Hospital Site Guide PDF.
- Royal Jubilee Hospital (RJH)
- Location, Services, Amenities, Site Map, Parking
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/royal-jubilee-hospital-rjh
- Electronic Health Record Training: RJH is a fully activated site
- Queen Alexandra Centre for Children's Health (QACCH)
- Location, Services, Amenities, Parking
- https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/queen-alexandra-centre-childrens-health
- Electronic Health Record Training: QACCH is a fully activated site.
- Victoria General Hospital (VGH)
- Site Map Region Filter
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Island Health is dedicated to supporting people in living healthy, vibrant lives. From Cape Scott to Victoria and Tofino to Campbell River, the well-being of our communities and residents is at the heart of everything we do.
Click here to discover the diverse regions across Vancouver Island and dive into health topics that matter to you and your community.
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