Primary Care Education

 

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Mental Health Act Training (1hr)

Protecting the rights of patients, especially those who are most at risk, is of paramount importance. As an organization, we need to do more to support enacting the Mental Health Act (MHA) requirements. Much of this relates to how we complete forms related to involuntary admissions, and ensuring that patients’ rights are upheld.

This course is required for all medical staff working in Primary Care, Emergency Medicine, Psychiatry, Pediatrics, Geriatrics, and Hospitalists who work in emergency departments or hold admitting privileges in British Columbia. The Ministry of Health requires medical staff who are regularly and actively involved in the admission and treatment of patients under the MHA to complete the education module (released April 2023) and should be familiar with the Guide to Mental Health Act.

Confidential Information Management Training (1hr)

As healthcare workers, we are tasked with the duty of protecting confidential information every day. Expansion into electronic health records can make this more complex, placing patient information at much greater risk.

This course is required for all medical staff at Island Health.  In February 2023, the Freedom of Information and Protection Act (FIPPA) required privacy education for medical staff. Island Health requires medical staff to complete the online module and review the CIM CODE annually.

Violence Prevention (1.5hrs)

Working in what can be very stressful and high pressure environments, it is essential that all medical staff are prepared and feel capable of managing when faced with a potentially violent individual. Healthcare workers are disproportionately impacted by violence in the workplace, which causes undue strain on our workforce.

This online course is required for all medical staff in British Columbia. May 2022, the Health Employers Association of BC (HEABC) required health authorities to implement provincial violence prevention training for medical staff.

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Communicating Unexpected Outcomes (4 hrs)

This online course (via Zoom, 4-hours total) is designed to improve transparency with patients and families after unexpected clinical outcomes occur, including those resulting from errors in care. The program will enhance the communication skills of individual providers, healthcare teams and organizations for disclosing clinical errors with honesty, empathy and respect. Participants will also learn to improve their support of other team members in these often-difficult circumstances.

This course is recommended for all medical staff working in Primary Care, Surgery, Pediatrics, Psychiatry, Nurse Practitioners, Maternity Care, Emergency and Critical Care, and Medicine Departments. 

Respectful Workplace (45 mins)

This course explains Island Health’s Respectful Workplace Policy and corresponding Procedures through the use of scenarios and videos, and outlines the resources and services provided by the Respectful Workplace Office.

This course is recommended for all medical staff at Island Health. 

Welcome to Island Health (15 mins)

Welcome to Island Health, is an overview of our organization and a description of our commitment to a safe and quality experience for everyone.

This course is recommended for all medical staff at Island Health. 

Safe Medication Order Writing (2hrs)

Medical Staff will learn how to describe why “safe medication order writing” practices are important. Describe three best practice considerations within the medication ordering process. Describe what is included in the terms “Prescribing” and “Dispensing”, in the context of this safe “medication” order writing best practice. List and describe the eight core elements of a complete medication order.

This course is recommended for medical staff working in Primary Care, Surgery, Pediatrics, Psychiatry, Nurse Practitioner, Maternity, Midwifery, Emergency/Critical Care, and Medicine.

https://learninghub.phsa.ca/Courses/5184/phsa-vch-safe-medication-order…

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Infection Control (30 mins) 

The “Infection Prevention and Control Basics Course for Health Care Workers Working in Patient Care Areas and/or Direct Care Roles” teaches the principles of routine practices and additional precautions for prevention and control of infections in health care settings.

This course is optional for all medical staff working in Primary Care, Anesthesiology, Maternity, Midwifery, Emergency and Critical Care.

Infection Control (1hr) 

This course highlights the importance of the Point of Care Risk Assessment (PCRA) and teaches the practices that will help health care workers protect patients, family/visitors, other health care workers and themselves.

The “Infection Prevention and Control Basics for Health Care Workers Working in Patient Care Areas and/or Direct Care Roles” course teaches the basic principles of infection prevention and control within all health care settings that are used for all patients/residents/clients, and additional precautions which are used for patients who are at risk of spreading infections. This course also focuses on the importance of the Point of Care Risk Assessment and teaches risk assessment techniques to be applied in a health care environment.

This course is optional for medical staff working in Primary Care, Surgery, Anesthesiology, Pediatrics, Medical Imaging/Lab, Psychiatry, and Medicine.

Course information: https://learninghub.phsa.ca/Courses/8300/infection-prevention-and-contr…

Medication Reconciliation (45 mins) 

This course provides a basic overview of how to incorporate Medication Reconciliation into practice. After successfully completing this course, you will be able to complete an admission, transfer, and/or discharge medication reconciliation either electronically or on paper, as applicable to your site.

This course is optional for medical staff working in Primary Care, Anesthesiology, Pediatrics and Medical Imaging/Lab. 

Best Possible Medication History (EHR) (1hr)

Medical Staff will be provided with the knowledge necessary to incorporate eBPMH documentation into practice. After completing this course, the learner will be able to: Explain why the medication reconciliation process is important for patient safety, Identify when to document an eBPMH, Identify the limitations of PharmaNet, and Understand that documenting an eBPMH requires at least two reliable information sources. 

This course is optional for medical staff working in Primary Care, Surgery, Anesthesiology, Pediatrics, Medical Imaging/Lab and Nurse Practitioners. 

Patient Safety (30 mins)

Medical Staff will learn how to improve patient safety in their areas by fostering a culture of safety and by reporting patient safety incidents in PSLS. Medical Staff taking this course will learn: What patient safety is and why it’s important,  How to contribute to a culture of safety,  How to identify different types of patient safety incidents, and How to report incidents in PSLS

This course is optional for medical staff working in Primary Care, Anesthesiology and Medical Imaging/Lab.

Course Information: https://learninghub.phsa.ca/Courses/6109/patient-safety-bc-patient-safe…

Violence Prevention (3.5 hrs) - Classroom 

Working in what can be very stressful and high pressure environments, it is essential that all medical staff are prepared and feel capable of managing when faced with a potentially violent individual. Healthcare workers are disproportionately impacted by violence in the workplace, which causes undue strain on our workforce.

This in classroom course is optional for all medical staff in British Columbia. May 2022, the Health Employers Association of BC (HEABC) required health authorities to implement provincial violence prevention training for medical staff.

Best Practices in Patient-Centred Clinical Documentation (30 mins)

Welcome to the Best Practices in Patient-Centred Clinical Documentation course. This eLearning course is intended for Health Care Providers who document patient care in Island Health’s Electronic Health Record (EHR).

This course is optional for medical staff working in Primary Care, Surgery, Anesthesiology, Pediatrics, Medical Imaging/Lab, Psychiatry, Nurse Practitioner, Maternity, Emergency/Critical Care, and Medicine. 

 

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Click here for Island Health's Primary Care Continuing Professional
Development Events Calendar.