IHealth News Brief for Medical Staff

Posted on: May 29, 2024

WHAT YOU NEED TO KNOW:

Go-Live Dates:

June 8, 2024 – Royal Jubilee Hospital

September 14, 2024 – Victoria General Hospital, Gorge Road Health Centre, South Island Surgical Centre

EHR Lab changes and enhancements successfully implemented

Laboratory changes in orders and order sets were successfully implemented in the electronic health record (EHR) May 24-25 as part of the NRGH IHealth Uplift. The CPOE upgrade at NRGH has significantly improved how Lab Medicine operations delivers phlebotomy service to our patients and prepares us for future regional activations of CPOE.

Introduction of regional order sets begins this week

This week, regionally harmonized order sets will start to be introduced into the EHR system. The first order sets scheduled to be released are the surgery, procedural and anesthesiology order sets. This first release of order sets is planned for May 29. All other order sets will be gradually introduced in advance of the June 8 Go-Live for RJH.

View Index of Changes to Order Sets, to see which order sets are new, and which have undergone name changes, content changes, or have been retired.

Education remuneration payments delayed and CME credits available

Apologies to medical staff who experienced a delay in remuneration payment for their completed CPOE/EHR education. We are working to ensure this process is improved for future payments.

As a reminder, medical staff will be remunerated at non-clinical sessional rates for 6 hours of their CPOE training. Providers are compensated after all education activities are completed. Payment is expected within six weeks of both virtual and in-person training.

Continuing Medical Education (CME) credits will be offered once all education activities are completed. A post education survey will be sent and upon completion of the survey the credits will be issued.

New Band-Aid desktop tool connects you to support

“Band-Aid” is a new desktop support tool designed to help staff request quick, at-the-elbow support directly from their desktop computer during IHealth Go-Live events. Look for the Band-Aid widget at the top of your computer screen. Learn Learn more about it in the Band-Aid Support Tool One-Pager.[PDF]

WHAT YOU NEED TO DO:

Complete mandatory education for Go-Live readiness

Virtual Facilitated Classroom Education (via Zoom)
In-Person Workflow Reviews. These sessions focus on your specific area of patient care, using case scenarios and practicing your CPOE training.

Medical staff scheduled for work at RJH June 8 who have not completed their education will not be able to place orders for patient care. If you have not already done so, please register immediately by calling the Provider Education and Experience (ProEX) team at 250-713-0484, or email ihealtheducation@islandhealth.ca.

Drop-in to Engagement Labs for 1-on-1 CPOE teaching and practice

Many medical staff have commented on the value of receiving 1-on-1 training with a ProEX member. There is an opportunity to go into greater detail and answer specific questions around how to use CPOE tools with your specialized workflow.

Drop into the Engagement Labs from 7 a.m. to 3 p.m. Monday through Friday for
1-on-1 teaching, practice and support from the ProEX team.

RJH Engagement Lab: Royal Block 203
VGH Engagement Lab: S275, next to physician lounge

Patients in transition (PIT) sessions May 28 supports patient transfers between RJH and VGH

Patients in Transition (PIT) sessions May 28 will bring together medical, clinical and operational leaders from RJH, VGH and GRH to better understand and provide mitigation processes to support safe patient transfers between sites during the 14-week period of a hybrid paper/electronic record system. The 45-minute sessions run between 9 a.m. and 3 p.m. in Room 208K in Eric Martin Pavilion at RJH. To register, please contact Dr. Eric Shafonsky by email at Eric.Shafonsky@IslandHealth.ca, or at 250-516-7234.

HOW WE'RE MAKING PROGRESS:

RJH walk-through provides assurances for device quantities

A device walk-through was performed at RJH on May 23 with Dr. Brian McArdle, Dr. Pooya Kazemi and Melanie Cyr, Director of Clinical Operations at the site. Medical staff should be reassured that there will be enough computers, printers, scanners and other necessary devices for a successful CPOE launch. Medical consultants who go to the ED will be happy to hear that an area with 10 net new computers will be ready for use by June 8. While physically present, some of the recently added devices are not yet functional but will be up and running just prior to Go-Live. Any remaining concerns about devices can be relayed to Dr. Eric Shafonsky and Dr. Pooya Kazemi.

Success stories from sites: RJH, VGH and NRGH

Congratulations to all those involved in bringing the activation of our Laboratory enhancements live in the EHR system on May 24-25. And thank you to the NRGH physicians who were the first to fully experience the new platform in their CPOE environment.
NRGH successfully completed an upgrade to the Anesthesia order set module May 10-12. The upgrade was completed without incident, and further supports our readiness for South Island Go-Live. Users of the new system have reported positive feedback.
RJH Endoscopy completed an upgrade on the May 4 weekend to their documentation practices, completing the transition to full functionality. The upgrade was a success.
The Site Capacity Working Group comprised of regional operational leaders are actively refocusing their preparation work to support the RJH Go-Live given the difficult decision to delay the VGH Go-Live. Thank you to leaders for the patience and professionalism shown during this transition.

RESOURCES

CONTACT IHEALTH:

If you have feedback, questions or concerns regarding the IHealth project, please contact:

Dr. Pooya Kazemi, IHealth Medical Site Lead, RJH – ph. 250-857-1670
Dr. Kellie Whitehill, IHealth Medical Site Lead, VGH – ph. 250-217-4995
Dr. Eric Shafonsky, Associate Chief Medical Information Officer – ph. 250-516-7234 · Email cmioihealthoffice@islandhealth.ca