Medical Lead – Access Central/Virtual Care – AMSU (200-1567)

The Medical Lead, Access Central/Virtual Care – AMSU, is a leadership position with operational decision-making responsibilities. The Medical Lead works proactively with others, including patients, to enhance teamwork, foster collaboration between physicians and staff, and facilitate continuous quality improvement in services. This position reports to the Regional Medical Director of Addiction Medicine and Substance Use.

 Main responsibilities of this position:

1. Leadership: Leads activities to ensure physicians and staff work as a team to plan, improve and monitor service delivery.
2. Operations & Quality: Implements processes and structures to engage physicians and staff in continuous quality improvement of service delivery; Monitors team performance and makes course corrections when necessary.
3. Change Management: Acts as change management ‘champion’ to engage and support physicians and staff through change.
4. Informatics: Leads team activities that advance technology and data use to improve service delivery using the electronic health records (EHR) in collaboration with the Quality Systems team.
5. Planning: Assesses, monitors and anticipates team resource needs and works with medical leaders and administrative leaders to prioritize these needs within available resources.