Posted on: July 25, 2022
Located at the top left of the Intranet home page, the new “Report Incidents & Safety Events" button is the place to go to report an incident, patient safety event, or request information/support to address patient/staff health and safety matters. Click the red button to find information and access to:
- The Provincial Workplace Health Call Centre
- Staff and providers can report workplace injuries, incidents or exposures.
- This will commence an incident investigation aimed at preventing a re-occurrence of the incident; as well, it can potentially initiate a WorkSafeBC claim to support staff member(s) while they recover.
- The Patient Safety & Learning System (PSLS); staff, leaders, and providers can report:
- Safety events, hazards, or near misses involving PATIENTS or VISITORS
- Incidents where patients demonstrate aggression towards STAFF, PROVIDERS, and LEADERS
- The Staff Incident Investigation System
- Managers/delegates can access staff incident reports and where necessary, initiate an incident review.
- Critical Incident Stress Management Services
- Managers/delegates can set up Critical Incident Stress Debriefing (CISD) or other support services for staff.
- The Emerging Issues Form
- Directors, Executive Directors or designates can notify senior leadership of emerging issues that require urgent intervention.
What to report where
Need more information about what to report where? Click the red button for a list of common healthcare safety events and what system (or systems) should be used to report the concern(s).
Knowing how to properly report issues and provide timely support to those who have experienced a safety event will help ensure Island Health continues to provide healthy and safe workplaces for our patients, our visitors, our staff, and our healthcare partners!
Thank you for doing your part!