The Site Medical Lead will work in partnership with the Site Manager and supported by the implementation team including the Cowichan Division of Family Practice, to launch an innovative new urgent and primary care centre while ensuring continuity of urgent primary care services in Cowichan.

With the Site Manager co-lead, the Site Medical Lead will work pro-actively to establish team-based care and collaboration amongst Primary Care Providers (PCPs) and inter-disciplinary staff to support quality primary care and continuous improvement of services, including:
1.    Engage with PCPs to support provision of urgent and primary care services, including:
   a.    Recruitment activities of PCPs including responding to inquiries, leading search/ selection processes
   b.    High level of support for onboarding of PCPs.
   c.    Oversee scheduling and invoicing/billing processes.
   d.    Establish principles and processes to advance team based and integrated care amongst PCPs.
2.    Support the development of stabilization services for medically complex, unattached clients.
3.    Collaborate with Indigenous Partners to create and embed a culturally safe health care environment and services.
4.    Develop an attachment protocol, when appropriate, and participate in evaluation processes.
5.    Provide clinical leadership to support implementation and optimization of clinic Electronic Medical Records (EMR).
6.    Establish administrative procedures, with Site Manager, to ensure appropriate standards of medical care.
7.    Ensure PCPs and centre compliance with the professional standards of the BC College of Physicians and Surgeons and the BC College of Nurses and Midwives with regards to overall clinic operations 
8.    Support patient safety and continuity across PCP team with results management.
9.    Support implementation of site Quality Committees linked to the Primary Care Quality Council.
10.    Create collaborative relationship with the Cowichan Primary Care Network, Indigenous communities/organizations and the Cowichan Division of Family Practice in support of shifting primary care for unstable, unattached patients in the Cowichan region and optimizing community access to walk-in urgent care at the Cowichan UPCC. 

Community Information:

With a total population of approximately 84,000, Cowichan encompasses several small communities, each with its own distinct character, including: Ladysmith, Chemainus, Crofton, Duncan, Cowichan Lake, Maple Bay, Cowichan Bay, Mill Bay, Shawnigan Lake, and Cobble Hill.

Here's what sets Cowichan apart: The warmest mean year-round temperature anywhere in Canada; excellent public schools, complemented by private schools of international reputation; year-round recreation: golf, hiking, biking, kayaking, boating, fishing, equestrian sports, and plenty more; intimate performance venues such as the Chemainus Theatre and Cowichan Performing Arts Centre; renowned local food scene, including vineyards and bistros, farm markets, and award-winning fine dining; extensive cultural heritage; unique attractions; and numerous talented local artists; dense forests and lush countryside; pristine coastlines and rich marshlands; all populated by an abundance of wildlife. While offering a warm and welcoming small-town atmosphere, Cowichan is just a short distance to several main city centres: 45-minute drive south to the capital City of Victoria; 40-minute drive north to the harbour City of Nanaimo; and a two- hour drive to the spectacular Mt. Washington ski resort.

Cowichan residents are currently served by Island Health’s Cowichan District Hospital, a 148-bed acute care facility. The new Cowichan District Hospital is under construction now and is scheduled to open in 2027. The new hospital will be 56,448 square-metres (607,601 square-feet) in size, more than three times larger than the current facility and will have capacity for 204 beds.