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New COVID-19 testing line for direct patient care providers

Island Health has launched a new COVID-19 testing phone line for symptomatic direct patient care providers.

Symptomatic staff, affiliate staff, primary care and subspecialty providers and first responders who provide direct patient care can now call 1-833-737-9377 to access COVID-19 testing. Please use the BC COVID-19 Self-Assessment Tool to help determine if further assessment or testing is needed. If needed, please call 1-833-737-9377 – seven days a week - 8:30 a.m. to 4:30 p.m.

This direct patient care provider testing line will help reduce the volume of calls coming into the public testing line.

The public line (1-844-901-8442) will continue to serve everyone else with symptoms and no referral is needed. Additional staff have been hired and are being trained to help reduce wait times for all callers. Please remember to only call either line if you are symptomatic.