Mental Health Substance Use & COVID-19


Clinicians can reach the 24/7 Addiction Medicine Clinician Support Line and speak to an Addiction Medicine Specialist by calling 778 945-7619.

B.C. launches 24/7 helpline to help experts help people with addictions

COVID-19 Provincial Episodic Overdose Prevention Service (e-OPS) Protocol

This protocol is intended to provide guidance and support in the context of BC’s dual public health emergencies for health and social services staff who may receive requests from patients/ clients/ residents to observe substance use and respond to overdose outside of designated or fixed locations offering supervised consumption services or overdose prevention services. As well, staff may identify patients/ clients/ residents who may benefit from this service through recognition of a patient’s/ client’s/ resident’s potential need to use.

Click here to view protocol, COVID-19: Provincial Episodic Overdose Prevention Service (e-OPS Protocol) (Updated: July 22)

Responding to Opioid Overdoses in Overdose Prevention Services and Supervised Consumption Sites

Overdose prevention sites and supervised consumption sites are exempt from the Provincial Health Officer’s order of no gatherings, as they are clinical spaces providing essential services. Service delivery should continue as much as possible. 

While continuing to provide essential services, you should adopt these measures:

  • Encourage and provide access to hand hygiene.
  • Encourage respiratory etiquette e.g. cough or sneeze into elbow or sleeve, dispose of tissues properly.
  • Disinfect high touch surfaces, counters, and tables frequently.
  • When possible without limiting access, increase physical space between individuals.

To view the guidance document, COVID-19: Responding to Opioid Overdoses in Overdose Prevention Sites (OPS) and Supervised Consumption Sites (SCS) (April 22)

Island Health Online Overdose Reporting Tool

The purpose of the Online Overdose Reporting Tool is to support the reporting of overdose incidents occurring in the community in real-time. When partnered with other data sources, the tool supports the development and distribution of community alerts and deployment of available resources. This information is not for traditional record keeping and is not meant to provide an accurate estimate of overdose occurrence. The information does provide valuable insight into overdose events occurring in the community, adding contextual information to overdose surveillance reports and informing the response. 

Reference: Island Health Online Reporting Tool
Link to Online Overdose Reporting Tool:

MHSU PDF Resources


COVID-19: Infection Prevention and Control (IPC) Considerations for Mental Health and Substance Use Settings
New: March 23, 2022