Quality & Improvement team publish project in BMJ

Team functioning is integral to providing high quality patient care. Improving communication during on-call medical coverage requires a level of individual engagement that can be challenging to achieve in large organisations, particularly in a climate of high population healthcare needs and health human resource limitations. Good Call represents a novel approach through engaging care providers in addressing on-call communication culture using a systems approach and quality improvement methodology. Read the full BMJ article here.

To learn more about Team Based Action Series at Island Health, including Good Call, click here.