Go-To-Contacts

A quick reference guide to help medical staff identify their points of contact within medical leadership when they have concerns or issues that need to be addressed.

Who do I go to for...

Quick Guide for Medical Staff

Connection Points Purpose
Site Chief
(Primary Point of Contact)
  • Service quality improvement, issues impacting patient care, interpersonal concerns
  • Credentialing & privileging and other paperwork
  • Navigating Island Health leadership and committees
Department & Division
  • Specialty-specific training and CPD
  • Specialty-specific policies or standards
  • Departmental events
Chief of Staff Next level escalation of significant site-level issues
Medical Staff Association
  • Connection to peers and social activities
  • Advocacy for issues of high importance to medical staff
  • Facility Engagement funding for QI projects
Ward Manager
  • Connection with nurses and allied health
  • PSLS/PCQO investigation outcomes
Medical and Academic Affairs
  • Contracts, compensation, credentialing & privileging
  • Orientation, leadership opportunities