Posted on: March 13, 2023
Virtual Care Services, in partnership with Provincial Language Services (PLS), provides access to professional, medically trained interpreters. Interpreting services are available at no
cost for all Island Health programs.
Use of interpreting services improves the quality of patient care with more than 240 languages available, including American Sign Language (ASL).
We have launched a new service, allowing you to schedule an interpreter for virtual visits. By accessing the PLS Portal, you can request a professional interpreter join a scheduled BC Virtual Visit or Zoom for Healthcare virtual visit with your patient.
You can request access to the PLS Booking Portal by emailing virtualcare@islandhealth.ca. In order to book interpreters, you must have access to the PLS Booking Portal.
Please visit the Interpreting Services Intranet Page for additional information on available Interpreting Services.