Island Health Resident Doctors Onboarding

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At Island Health, our vision is to achieve excellent health and care for everyone, everywhere, every time. We recognize that each of our employees plays an integral role in fulfilling this vision and deserve the same level of care.

Island Health’s values are reflected in the acronym C.A.R.E, which you’ll see frequently. These guiding principles inform everything we do at Island Health:

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Contact the Team:

Sarah St. Cyr - Sarah.stcyr@islandhealth.ca
Christopher Dance - Christopher.dance@islandhealth.ca

Electronic Health Record (EHR) Functionality

Island Health has several levels of EHR functionality:

At non-fully activated sites, providers use the EHR to review patient information, document allergies and manage transcribed documents.
At partially-activated sites, providers use the EHR for the same purposes as the non-fully activated sites; however, have some additional pieces of EHR functionality (i.e. Depending on the site, FirstNet tracking list, Provider View to review patient information, documentation of electronic Medical Orders for Scope of Treatment, electronic Best Possible Medication History, Medication Reconciliation paper forms, and dynamic documentation)
At fully-activated sites, providers use the EHR with increased functionality, such as electronic ordering closed loop medication administration.

During your residency, you may work at numerous Island Health locations with differing levels of EHR functionality. For example, you may work at the Royal Jubilee Hospital (a fully-activated site) and then begin a rotation at Cowichan District Hospital (a partially-activated site). When working at new locations, please adhere to the level of activation for the local site. If you are working at a partial or fully-activated site, you will receive communication from EHRProviderEducation@islandhealth.ca for EHR training.

Island Health Student Practice Curriculum (4 hours)

All learners are required to complete the Island Health Student Practice Curriculum before starting at Island Health. It can take up to 4 nonconsecutive hours to complete the curriculum—you can save your progress and come back to your work at a later date.

https://learninghub.phsa.ca/Courses/15900/island-health-student-practice-curriculum

Security Office

To contact Security

For First Aid

At Royal Jubilee Hospital and Victoria General Hospital, Employee First Aid is provided by Protection Services Officers (PSOs) who are certified in Level 2 Occupational First Aid.

First Aid at other Island Health sites is provided through certified Occupational First Aid Attendants, or as required by the OH&S Regulations (Work Safe BC).

Signs indicating how and where to access first aid treatment are posted at all sites. All employees should be familiar with the procedure to access first aid at their own work location.

More information can be found at https://intranet.islandhealth.ca/departments/security/Pages/default.aspx (Intranet Access Required)

Access Cards

Contact Information

Security Control (M-F 08:00-16:00): SecCon@islandhealth.ca

STAT Inquiries (After Hours Only): 250.370.8575 Local 18575

Report Lost/Stolen and/or Replace Damaged Access Cards

A lost or stolen card must be reported to Protection Services immediately for de-activation. This can be done by:

Submitting an online form. Please ensure you complete all fields (Intranet Access Required)
Submitting an email to SECCON@islandhealth.ca with the following information:

Your name
Your employee number (or College number for physicians, nurse practitioners, and midwives)
Your manager's name
Preferred pick-up site for new access card (see list below for options)

Protection Services will process all requests for new card activation or changes to existing cards within 3 business days. Information on where to pick up your access card will be communicated via email.

More information can be found at https://intranet.islandhealth.ca/departments/secsys/Pages/card_access_registration.aspx (Intranet Access Required)

Emergency Codes

It is the responsibility of each staff member to know and understand Emergency Code expectations and procedures.

More information can be found at:

Acute Care Emergency Codes Quickstep Guide (Click here)

Residential Care Emergency Codes Quickstep Guide (Click here)

Emergency Code Home Page (Intranet Access Required)

https://intranet.islandhealth.ca/emergency_codes/Pages/default.aspx

Fit Testing (Intranet Access Required)

This link provides information on fit testing preparation, the issuing of respiratory protection, and booking fit testing appointments.

https://intranet.islandhealth.ca/safety/risks/Pages/fit-testing.aspx

Medical Staff Directory

Once live a link will be placed here.

Medical staff can now quickly search for medical leaders by name, position, facility, or department.

Personal Appearance

Personal Appearance: PDF download

Confidential Information

Confidential Information - Privacy Rights of Personal Information Policy: PDF download

Respectful Workplace Procedures for Medical Staff, Resident Doctors and Medical Students

Respectful Workplace Procedures for Medical Staff, Resident Doctors and Medical Students: PDF download

Blood & Body Fluid Post Exposure

Blood & Body Fluid Post Exposure 14.6PR - PDF download

Staff Blood & Body Fluid Exposure Algorithm - PDF download

Parking Office Locations

Pay As You Go Parking (HotSpot)

Parking is offered through the HotSpot mobile app or via the HotSpot website. Parking is licence plate based and is offered in 15 minute increments with the options to extend a current parking session and to refund for time not used.

When using the HotSpot application, resident doctors can park in:

Physician parking stalls, or public parking stalls when the physician stalls are full, at a rate of $0.53/hour. Staff parking stalls at a rate of $0.36/hour to a maximum session cost of $8.40.

Please note that the HotSpot application limits the initial purchase of parking to 16 hours. If you wish to purchase parking for more than 16 hours, you may immediately extend your parking session by an additional 20 hours when parked in physician stalls (36 hours total) and by 14 hours when parked in staff stalls (30 hours total).

How to Register for Pay As You Go Parking

To register for Pay As You Go Parking, fill out and deliver this parking application to the parking office and provide proof of your student ID card. This can be done by:

Submitting a completed application form and presenting your student ID at an Island Health parking office location or;
Emailing parking@islandhealth.ca your completed application form and a photo attachment of your student ID card.

Once your application and student ID are submitted, the parking office will begin the validation process. Upon confirmation, you will receive a confirmation email outlining how to download the parking application (please note that you can only download the application after confirmation from the parking office has been received). After 12 months, your access to the application will expire and you will be required to reapply via the same process as outlined above.

Inquiries related to parking at Island Health or the HotSpot parking application can be directed to parking@islandhealth.ca

Bicycles Racks

Bicycle racks are conveniently located with in close proximity to most major entrances. For more information on bicycle rack locations, please review the Parking Maps section below.

Bicycle Compounds

Nanaimo Regional General Hospital, Royal Jubilee Hospital, and Victoria General Hospital offer secured bicycle compounds. Access to these compounds is provided through proximity access cards. If you cannot access these compounds, your UBC Coordinator can request this additional access via Protection Services. Way finding signage is posted to help you locate bicycle compounds on site.

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Parking Maps